Medical, vision, + dental
We offer premium coverage for employees and their dependents.
What's so great about working at InsideTracker is the ability to stay on top of the latest nutrition and longevity research and the ability to integrate it into a product directly in order to help users achieve their healthiest selves in the most impactful and sustainable way.
In my time at InsideTracker, I have had the pleasure of being a part of two different teams- Operations and Relationship Management. When the opportunity arose to join the Relationship Management team, I was fully supported by my peers and manager to take the opportunity to learn and grow. My colleagues have been incredibly helpful and patient as I continue to learn the ins and outs of the product and the different platforms we use day-to-day.
I enjoy working at InsideTracker because of the opportunity to make a tangible impact on people's health and well-being through cutting-edge science and technology. The collaborative and innovative environment constantly challenges me to grow while fostering a sense of purpose in everything I do.
We believe that creating a happier, healthier world begins with a happy, healthy InsideTracker team. That's why we offer outstanding benefits to elevate your work life, home life, and beyond.
We offer premium coverage for employees and their dependents.
We have embraced the remote-friendly workplace model to encourage a happier, more productive lifestyle for our employees.
We maintain a beautiful office space in Cambridge, MA that is available to all employees.
Employees can pursue career training, courses, conferences, and events to develop their skills and expand their expertise.
Build your foundation for retirement by contributing to a 401k. Our company plan includes a safe harbor match up to 3%!
Enjoy exclusive employer-sponsored access to wellness programs like Headspace and, of course, free testing with InsideTracker.
To apply email your resume to jobs@insidetracker.com
Thank you!
Located in Cambridge, MA and founded in 2009 by top scientists from Harvard, MIT, and Tufts, in the fields of aging, genetics, and biology, InsideTracker is a personal health analysis and data driven wellness platform designed to provide insights and recommendations that help people live healthier longer. InsideTracker combines data from blood, DNA and wearable devices to create a personalized health dashboard. We analyze your biological data to provide a clear picture of what's going on inside your body and provide science-backed recommendations so you can take control of your health.
We are a passionate and ambitious team in a period of rapid growth; all driven by our goal of providing a best-in-class wellness solution to transform how we live healthier and longer. InsideTracker has helped over 100,000 people live healthier longer with 90% of them making meaningful changes to their lifestyle based on the company’s personalized recommendations and actionable insights.
Position Overview:
InsideTracker is looking for an experienced Account Manager who is ready to join our fast-paced team and drive customer satisfaction, retention, and growth with our B2B/Enterprise partners. This role requires a strategic thinker with customer-facing experience who can build lasting relationships with a diverse group of partner companies, while ensuring all maximize value from our solutions. This role will work closely with the leadership team, reporting directly to the CCO.
Key Responsibilities:
● Serve as the primary point of contact for a portfolio of enterprise and mid-market accounts
● Build strong relationships with key internal and external stakeholders
● Conduct regular business reviews and planning sessions with customers
● Use data analysis and customer feedback to proactively identify and address potential churn risks
● Help to deliver comprehensive onboarding processes for new customers, ensuring smooth implementation and adoption
● Develop and execute success plans tailored to each customer's unique objectives and compliance needs
● Monitor and report on key adoption metrics and milestone achievements
● Identify upselling and cross-selling opportunities within existing accounts
● Present ROI analysis and business cases to justify continued investment in our platform
Facilitate customer reference opportunities and case study development
● Gather and synthesize customer feedback to inform product roadmap decisions
● Collaborate with product management and engineering teams to prioritize feature requests and coordinate cross-functional initiatives
● Work closely with customer success organization to define best practices, and develop customer success processes, playbooks, and resources
Requirements
● Bachelor's Degree with a minimum of 5 years of customer-facing experience in SaaS, Life Sciences, or Health technology industries
● Proven track record of managing enterprise customer relationships and driving retention rates above 95%
● Demonstrated success in identifying and executing expansion opportunities within existing accounts
● Excellent presentation and communication skills, comfortable presenting to senior executives and decision makers
● Previous experience in health, wellness, or life sciences
● Experience using CRMs
● Experience with data analytics and business intelligence tools
The Details:
● Reports to: Chief Commercial Office
● Location: Cambridge, MA – hybrid
(candidate must be in the Boston area)
● Hours: Full time, exempt (Salaried)
● Compensation: Base salary plus performance-based bonuses.
● Salary Range: $80,000 - $120,000, commensurate with experience.
● Candidates must be authorized to work in the US without sponsorship
What We Offer:
● Competitive salary and performance-based incentives.
● Comprehensive benefits package, including healthcare, retirement plans, wellness plans, etc.
● Opportunities for professional growth and development.
● A dynamic and inclusive work environment.
Located in Cambridge, MA and founded in 2009 by top scientists from Harvard, MIT, and Tufts, in the fields of aging, genetics, and biology, InsideTracker is a personal health analysis and data driven wellness platform designed to provide insights and recommendations that help people live healthier longer. InsideTracker combines data from blood, DNA and wearable devices to create a personalized health dashboard. We analyze your biological data to provide a clear picture of what's going on inside your body and provide science-backed recommendations so you can take control of your health.
We are a passionate and ambitious team in a period of rapid growth; all driven by our goal of providing a best-in-class wellness solution to transform how we live healthier and longer. InsideTracker has helped over 100,000 people live healthier longer with 90% of them making meaningful changes to their lifestyle based on the company’s personalized recommendations and actionable insights.
Position Overview:
InsideTracker is looking for a Controller to support its fast-past growing organization. The Controller is responsible for all accounting functions including financial reporting, cash forecasting, accounts payable, accounts receivable, general ledger accounting and company compliance (audit, tax, state reporting). As a key member of a small team, the role requires a hands-on-approach to implementing process improvements, along with leveraging technology and AI to streamline monthly deliverables. Reporting directly to the COO, the Controller will work closely with the leadership team.
Key Responsibilities:
● Ensure the accuracy of all financial reporting, producing monthly, quarterly, and annual financial statements in compliance with GAAP. In a dynamic startup setting be ready to adjust reporting processes as the company evolves.
● Manage the company’s accounting operations, including accounts payable, accounts receivable, credit approval, collections, general ledger, payroll, and tax compliance. Continually implement agile processes and tools to streamline these functions.
● Proactively improve and maintain internal controls to safeguard company assets and ensure financial statement integrity.
● Collaborate with external auditors and tax professionals to facilitate audits, financial reviews, and tax filings.
● Conduct budgeting vs. actuals analysis, forecasting, and financial analysis to support strategic decision-making including but not limited to acquisitions and capital investments. Work closely with Strategic Finance to provide actionable financial insights and support scenario planning and forecasting initiatives.
● Monitor cash flow, banking relationships, and treasury functions to optimize liquidity and working capital management.
● Analyze financial data and trends to identify cost-saving opportunities and operational efficiencies.
● Identify and implement process improvements, automation tools, and financial technologies to enhance efficiency and accuracy in financial reporting and operations.
● Work closely with cross-functional teams, including, Marketing, Operations, HR, and Legal, to align financial planning with company objectives and ensure financial health across departments.
● Maintain awareness of contemporary business operational development theory and methods. Research and develop best practice systems for corporate accounting and management, constantly adapting strategies to the evolving startup needs.
● Demonstrate experience with financial automation tools, data analytics platforms, and process improvement initiatives. Be eager to learn and implement new technologies to enhance financial management.
Qualifications
● Bachelor’s degree in Finance, Business Administration, Accounting or related field is required.
● Minimum of ten (10) years of professional finance and accounting experience with five or more years in a senior financial management role; Exposure to both operational and corporate financial pressures in a fast-paced environment is highly desirable.
● Demonstrated expertise in finance, treasury, accounting, budgeting, and cost control principles, including GAAP reporting.
● Proven ability to develop flexible financial strategies that can respond to unexpected challenges or opportunities.
● Track record of effectively partnering with FP&A or Strategic Finance to maintain financial cohesion across budgeting, forecasting, and cash management.
● Deep understanding of corporate accounting best practices, including an advanced level of knowledge regarding revenue recognition rules.
● Strong ability to communicate clearly and consistently with senior leadership, providing data-driven insights and recommendations in a high-growth setting.
● Expertise in revenue recognition, financial reporting, and compliance.
● Proficiency in accounting and ERP software.
● A track record of championing a culture of continuous improvement and fiscal responsibility.
To be considered for this Controller role, please provide thoughtful responses to the questions below. Incomplete responses may delay or disqualify your application
1. Please provide an example of how you have used AI in your previous role.
2. Share with us your proudest process improvement you implemented.
3. What is not on your resume that you would like us to know about you.
Additional Details:
● Reports to: Chief Operating Office
● Location: Cambridge, MA – hybrid
(candidate must be in the Boston area)
● Hours: Full time, exempt
● Salary Range: $150,000 - $175,000
● Candidates must be authorized to work in the US without sponsorship
What We Offer:
● Competitive salary and performance-based incentives.
● Comprehensive benefits package, including healthcare, retirement plans, wellness plans, etc.
● Opportunities for professional growth and development.
● A dynamic and inclusive work environment.